250-212-5430
FAQ
Find the Answers Here
WHICH PAYMENT METHODS DO YOU ACCEPT?
we accept all major credit cards, debit cards and cash
​
DO I NEED TO DO ANYTHING TO PREPARE MY HOME BEFORE MY CARPET CLEANING?
Small items such as children's toys, pet beds, clothes, shoes and rugs should be picked up before we arrive. We also recommend vacuuming to remove pet hair and other noticeable debris so you can get the most out of your carpet cleaning (our vacuums are designed for removing liquids and soils, and not for picking up hair or large refuse). Furniture should be moved out of the areas that you are having serviced - we will clean around any furniture that is left in place. We also recommend temporarily moving any breakables like picture frames or glass decorations to a safe location. Be sure to point out any specific areas of concern to your technician while he is doing his pre-inspection. If you know where certain stains are - such as pet potty spots or bleach spills - this information will help your technician determine the appropriate cleaning or repair methods to use on different areas.
HOW LONG WILL MY CARPETS TAKE TO DRY?
2-10 hours Your carpet will be only slightly damp to the touch after your cleaning. Most carpets typically need 2-10 hours to dry completely. However, it could take up to 24 hours to dry depending on the time of year your carpets are cleaned, and the air circulation, humidity and temperature in your home.